Shift Manager |
| June 12, 2012 - August 31, 2012 |
| Location: | Richmond Hill, GA |
| Salary Range: | 9.00/hr. |
| Exempt/Non-Exempt: | Non-Exempt |
| Employment Type: | Full Time |
| Department: | Donated Goods - Richmond Hill |
| Description: | Maximize sales in retail stores through performing all duties of an associate and assist the Store Manager and Assistant Store Manager in the daily operation of the store as assigned. |
| Duties: | -Answer merchandise questions, complete sale accurately
-Solve customer problems as authorized or refer to assistant manager or manager
-Greet donor, offer assistance and receipt
-Stock and maintain store in neat, clean and orderly manner according to established procedures
-Prepare reports at the direction of the manager following all established procedures
-Open and close store in the absence of or at the direction of manager or assistant manager
-Watch for shoplifters and counterfeit bills; alert management
-Follow charge, return, exchange and check acceptance and void policies exactly
-Acts for store manager or assistant manager in their absence or at their direction
-Process and price items according to established procedures or as directed. Keeps merchandise in proper place, hanging, shelves, bins, etc.
-Supervises and/or trains employees at the direction of the manager for customer service procedures necessary to achieve sales goals
-Carry out managerial duties in the absence of store manager and/or assistant manager i.e., requisitions, specials, markdowns, customer complaints/problems, assignment and daily tasks, attendance at managers' meetings, etc. |
| Qualifications: | -Must be proficient in all Goodwill sales associate duties for at least 60 working days.
-Must know and practice all company policies and procedures
-Must have the abilty to relate to people of all socioeconomic levels
-Must have good verbal and communication skills
-Must be able to perform academically at high school graduate level
-Must maintain professional demeanor and appearance
-Flexibility - must be able to react to short notice relocation to any store within 20 miles of normal work assignment
Physical Requirements:
-Ability to stoop, reach, crawl and climb
-Ability to lift 20 pounds
-Ability to stand for long periods |
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